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Author Topic: Using the Telephone Consumer Protection Act to your advantage  (Read 9665 times)

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Mischievous Smurfy

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #90 on: November 10, 2009 08:08:53 AM »
I may have missed it, but is there an SOL on TCPA violations?

I just amended one of my federal lawsuit complaints to include this---47 illegal phone calls after 3 cease letters with an automatic dialer and recorder.

Thanks for this valuable thread!!!!!

ironically isn't TCPA part of title 47?
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[Primary Violation = a violation I would sue for] [Secondary Violation = a violation I would sue for only along with a Primary Violation]

cheeks

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #91 on: January 29, 2010 06:28:01 PM »
Hi all.

so expressed consent is assumed if the consumer puts the number on a credit application and JDB's have this right also ... if the debt has not been validated can the consumer demand proof the JDB has expressed consent by requesting a copy of the original application?

cracrap

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #92 on: January 29, 2010 07:30:50 PM »
who says that jdb's have the right? the dec ruling expressly identifies creditors and collection agencies collecting on the creditors behalf..and only if the number was provided on an original application.." absent instructions to the contrary"
.no where does it mention assignees...
and.jdb's are not creditors..they do not loan money nor do they extend credit
and yes..always demand a copy of the original app as part of discovery
say nope to dope...ugghh to drugs...and God bless Ronald Reagan!!!


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this really is not a spectator sport ... you have to know what your doing ... or you will get in very hot water very quickly

cheeks

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #93 on: January 29, 2010 07:54:50 PM »
pardon me if I'm being dense here, but:

7 FCC Rcd 8752, ¶ 31 (1992).
In a recent declaratory ruling by the FCC, the Commission stated that “autodialed and
prerecorded message calls to wireless numbers that are provided by the called party to a
creditor in connection with an existing debt are permissible as calls made with the ‘prior
express consent’ of the called party.” [emphasis added] 23 FCC Rcd 559 (Jan. 3, 2008).
In that ruling, the FCC found that “that the provision of a cell phone number to a creditor,
e.g., as part of a credit application, reasonably evidences prior express consent by the cell
phone subscriber to be contacted at that number regarding the debt.”  Id. at ¶ 9.


then including a cell number on a credit application is express consent, doesn't that also extend express consent to all parties attempting to collect a debt?  it seems you are saying that only the OC and the CA collecting on the behalf on the OC have express consent.  elsewhere  I read the terms of credit cards include the right of the bank to have  others collect the debt ... why does it matter if its a JDB?

flanders

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #94 on: February 17, 2010 02:17:56 PM »
You state that

"My usual next step is to follow up with a well written ITS, copy of a complaint ready to file, and a copy of the TCPA to their legal or compliance department. For collection agencies, I also research their records with the Secretary of State and follow up with the ITS to each of the officers listed on their state filed paperwork."

as I am getting ready to send an ITS to a CA but I cannot locate a copy of the TCPA. Where can I get a copy, or can you email it to me?

Admin6572

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prose

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #96 on: March 06, 2010 04:47:11 PM »
hi usofa! thanks for a great insight on this. may i ask, if there is any template available that you know of for  ITS which you had mentioned, that can be used? thanks, again

UpwardMomentum

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #97 on: March 15, 2010 12:07:02 AM »
Unless I'm missing something, I agree with "Cheeks" - several rulings have taken some of the teeth out of the TCPA. On January 4, 2008, the FCC ruled that "autodialed and prerecorded message calls to wireless numbers provided by the called party in connection with an existing debt are permissible because such calls are made with the prior express consent of the called party." The FCC said that "express consent" occurs when someone requesting credit or a loan merely lists his/her cell phone number on the application. See http://findarticles.com/p/articles/mi_qa5315/is_200803/ai_n25137911/

Then, on or about May 20, 2008, the US District Court for the Northern District of California ruled that creditors can't use the auto-dialers/pre-recorded messages to call consumers' cell phones because of discrepancies with respect to the definition of "consent." See Leckler vs. CashCall (2008 WL 2123307 (N.D. Cal, May 20, 2008). At this point, things were in our favor again.

Then, in November of 2008, the same court that just helped us out voided their decision because they allegedly didn't have proper jurisdiction. See http://www.pierceatwood.com/showarticle.asp?Show=690

As it stands now, it appears to me that if you put your cell # on a credit or loan application, then the creditors can call that cell phone with an auto-dialer or pre-recorded messages. However, if you didn't give them the cell # and they got it from someone else, then you can sue under the TCPA. It seems ridiculous that the legal system keeps wavering while we're being annoyed, harrassed, and screwed.

There's a new class-action suit in which Sallie Mae used auto-dialers and techno-harassment to annoy their customers. However, I think the basis of this suit revolves around people who never initially provided the cell numbers to Sallie Mae when completing applications. The only relief I can see for people who gave out their cell numbers is for them to send the creditors/collectors a letter telling them to stop calling by phone and send that letter via certified mail with signature verification. The basis of this would be a violation of the Fair Debt Collection Practices Act which prohibits harassing and annoying calls. I think you can only get about a $1000 for this violation.

It's my understanding even the new ruling allows people who gave "express consent" to withdraw that consent. But how do we withdraw "express consent" if we initially gave it just by including the cell #?? Do we have wait til' they call us and then inform them that we're recording the call and then revoke the express consent (that we didn't even know we gave)? Do we have to do it in writing? I would guess that there are drone collection agents that would disregard this assertion because they don't have a lot of legal knowledge and maybe this could set us up to get money under the TCPA later. Any insight would be appreciated.

Have there been any new rulings in our favor or are we once again screwed if we included our cell numbers on credit/loan applications even though we never signed anything saying we specifically consented to being called by auto-dialers/pre-recorded messages? It's difficult just to keep up with the legal rulings here.
« Last Edit: March 15, 2010 12:16:57 AM by UpwardMomentum »

cracrap

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #98 on: March 15, 2010 07:11:11 PM »
we've had these discussions already in the past
"absent instructions to the contrary"
say nope to dope...ugghh to drugs...and God bless Ronald Reagan!!!


Quote from: smurfy

this really is not a spectator sport ... you have to know what your doing ... or you will get in very hot water very quickly

UpwardMomentum

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #99 on: March 16, 2010 12:38:37 AM »
I didn't know all of these issues were addressed in the past. Please bring me back up to speed cracap - how do I legally withdraw the express consent that I never "knowingly" gave?

CleaningUp

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #100 on: March 16, 2010 07:48:40 AM »
I'd try:

Dear Mush for Brains

I hereby withdraw permission for you to call 999-999-9999 at any time or for any reason.


Sincerely

Me


maylaur

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #101 on: March 16, 2010 07:52:24 AM »
I didn't know all of these issues were addressed in the past. Please bring me back up to speed cracap - how do I legally withdraw the express consent that I never "knowingly" gave?

This was answered in the thread by jezter6, which you high-jacked.

KFMAN

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #102 on: April 14, 2010 10:09:32 PM »
Are these TCPA violations?

Debt is charged off and CA is trying to collect.  I send CA a Cease and Desist written communication only letter and it is an inconvenience for you to call me any where or any time, on Oct 1st 2009 and I have the green card to prove it.  Not exactly sure when the phone calls from this CA started on my home phone line(Land Line) after the C & D but they called about 20 times in March.  Finally about April 1st, I am tired of the Harassment and answer one of the calls and the guy says where he is from, so I hang up.  Now they call right back, I don't answer and I decided to start tracking the calls.  I have received 5 more calls since then and 2 have been prerecorded messages that I have taped, so no live person there.  Since I have the C & D it appears to me they have violated the TCPA about 27 times but I am in the process to get all incoming phone calls since Nov 1.

Here is a headsup to all Cox Land Line phone users.  They have free phone history on Land lines for incoming calls but I didn't have mine activated(duh) because I didn't know they had that feature.  It is activated now and they told me I can get the records with a Subpoena.
« Last Edit: April 14, 2010 10:22:56 PM by KFMAN »

gordoha

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #103 on: April 20, 2010 08:34:12 PM »
Great stuff, thanks.

Fairly simple question:  I have an auto loan with Chase that is past due.  I start getting calls.  I send them a letter CMRRR refusing them permission to ever call me again.

They called another 4 times or so well after they received my letter.

Is this a straightforward violation, or does my business relationship complicate matters?

JG

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Re: Using the Telephone Consumer Protection Act to your advantage
« Reply #104 on: April 30, 2010 03:30:15 PM »
Hi All,

I know I am jumping in to years of threads and I have read most of them. But I am still unclear on consent at this point. Can we sue a CA or JBC for auto dialing to a cell and if so what are the current procedures? Any help will be greatly appreciated.
JG
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